Tabhoub reviews government AI projects
The article assesses the Jordanian government's efforts to integrate artificial intelligence into the public sector and education. It reviews the AI Strategy 2023–2027 and highlights initiatives such as the digital spokesperson "Farah" and leadership training programs. Despite the announced progress, a gap is evident between repetitive initiatives and the lack of precise measurement of their impact—such as cost reductions, shorter service delivery times, and clear financial returns. The article also points out that digital transformation projects in education are still in the diagnosis and experimentation stages, with the government relying on an external grant of $3.5 million to prepare a school readiness study. In contrast, actual progress requires evaluating performance efficiency and achieving tangible results in improving government services and functions. Finally, the article emphasizes the need for a legal and ethical framework to ensure accountability for AI-supported decisions, as well as analyzing its impact on government performance and citizens' quality of life.
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