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The article focused on the efforts of the Ministry of Digital Economy and Entrepreneurship in expanding and improving government service centers in Jordan. It now offers around 200 services compared to 45 at the project's launch. These services include the consolidation of offerings from 36 government agencies, aiming to simplify transaction processes through unified centers, with an emphasis on easy access and quality of services provided. Among the most notable achievements is that the centers receive over 3 million visitors and handle more than 7 million transactions, with an average service time of approximately 3 minutes and 12 seconds. Additionally, a fitness testing service was introduced for renewing driver's licenses to enhance procedures, along with services tailored for the elderly and people with disabilities. Continuous development of the appointment system and electronic integration have boosted efficiency and citizen satisfaction, which reached 97.2%. The airport center operates 24 hours a day to meet travelers' needs at different times.
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