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The Minister of Transport and Minister of Labor, Nidal Qatamin, announced that the Ministry of Labor intends to establish a Department of Organizational Culture within the ministry to improve the behavior of service providers and enhance the quality of services offered to citizens. This initiative is part of efforts to modernize the public sector, aiming to gather feedback, improve internal communication, facilitate procedures, and reduce gaps between practices and the organizational culture in the government sector. The main goal of this step is to elevate Jordan's ranking in global indicators related to management and public services by developing a more effective and collaborative work environment within state institutions.
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