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The 2026 instructions for licensing taxi offices operating through smart apps introduced new requirements. Most notably, vehicles may not accept new ride requests outside the governorate for which they are licensed. Vehicles must be no more than 12 years old and equipped with insurance, air conditioning, and tracking systems. Companies are also required to explain how fares are calculated, ensure the margin of error does not exceed 10%, and retain trip data for three years. Violations carry penalties starting with a suspension of at least one week and potentially extending to one year or permanent suspension in cases of repeat violations or the commission of a felony.
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