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Mohammad Al-Sumadi, head of the National Cyber Security Center, said the center is monitoring the effects of the global outage affecting Microsoft services, including Outlook, Teams and Microsoft 365. He stressed the need to provide technological alternatives and communication channels to ensure services can continue. Initial information pointed to a fault in the infrastructure that disrupted servers and increased the load on them, while Microsoft said there were no indications of a cyberattack. The outage lasted about 12 hours, with more than 130,000 reports of Outlook problems recorded in the United States at its peak. Al-Sumadi stressed the importance of diversifying technology providers and reviewing digital plans. He said the outage’s impact in Jordan varied depending on which servers institutions rely on, and that identifying the root cause would have to wait for the company’s technical analysis.
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