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Bubyan Bank announced the launch of a new phase of institutional transformation in the field of artificial intelligence, aimed at enhancing efficiency and customer experience through advanced technologies that include more than 30 initiatives across various bank sectors. During the event, they introduced "AI Voice Assistant" in the Kuwaiti dialect, marking the country's first interactive banking platform of its kind that employs language understanding and contextual technologies to improve customer interaction. This transformation seeks to build a smarter and more agile banking system based on data and innovation, with a focus on improving services and developing human capabilities.
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