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WTW praises Watani strategy for employee empowerment
The National Bank of Kuwait has achieved a global milestone by ranking among the highly performing institutions (HPEX) within the WTW group, a recognition that reflects its success in transforming the employee experience into sustainable business results. This ranking is based on an assessment that follows WTW’s methodology, measuring the relationship between employee experience and financial and operational performance. It includes indicators such as employee engagement, growth, revenue, profitability, and capital efficiency. Since 2018, the bank has adopted a strategy centered on continuously listening to its employees and turning their feedback into developmental initiatives, such as enhancing growth opportunities, fostering continuous learning, and improving the work environment. These efforts have led to higher levels of engagement and improved performance. This success affirms that building a strong organizational culture and implementing plans based on employee participation directly contribute to achieving strong financial and operational outcomes. It also reflects the bank’s commitment to developing human capital to sustain growth and excel.
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