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The government application "Sahl" has launched the new "Balagh" service, which allows citizens and residents to submit reports and observations directly to the relevant government authorities and track the status of their reports electronically. The current phase includes the Ministries of Public Works, Health, Commerce and Industry, the Public Authority for Communications and Information Technology, the Public Authority for Food and Nutrition, "Nizaha" (Integrity), the Capital Markets Authority, and the Kuwait Municipality. This initiative aims to strengthen direct communication, reduce procedural steps, and expedite the handling of observations, with plans for other government entities to join in the future to expand the service's reach and improve the quality of services provided to citizens and residents.
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