Mail in Kuwait: From Ghost Letters to Digital Parcels
The growth of the postal sector in Kuwait is attributed to the rise of e-commerce, with the government postal network maintaining its presence through 18 offices alongside private shipping companies, benefiting from lower service costs and easy accessibility. The movement of parcels is increasing both locally and internationally, as delivery companies expand their handling of international shipments and implement specialized services in transportation and delivery within the market. Despite a 3.4% decline in shipment volumes to 1.554 billion pieces, postal service revenues have seen a significant increase, with "Marketing Mail" revenues rising by 12.3% and "First-Class Mail" by 4.3%. The sector faces challenges such as rising cybersecurity costs and fluctuating fuel prices. Artificial intelligence is being utilized to improve delivery operations and reduce costs, with a move towards self-service models and parcel lockers to enhance efficiency. It is expected that the global postal industry will continue growing at an annual rate of 2.9% until 2031, with parcels maintaining the largest share of the market.
Notice: This Is an AI-Generated Summary
Comments (0)