Bobbian Boosts Customer Rights Awareness
B Revenues bank Kuwait continues to enhance customer awareness of their banking rights and protect them from electronic fraud through the "Let's Be Aware" campaign, where it has reduced the response time to complaints to five business days, and launched electronic channels to facilitate their submission and follow-up. It also implements regulatory updates from the Central Bank of Kuwait to improve transparency and data protection, placing great importance on employee training and developing anti-fraud procedures to strengthen a trusted and secure banking experience.
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