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MTV Lebanon
Source: MTV Lebanon
1 DayMTV Lebanon
Source: MTV Lebanon
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Lebanon’s Minister of State for Administrative Development, Fadi Makki, said the roadmap for rebuilding state administrations and institutions is now clear. It includes reforms in governance, institutions, human resources, services and digital transformation, some of which can be implemented immediately. He explained that consultations involving around 15,000 citizens led to the launch of the “Citizen Charter,” which sets out citizens’ rights and responsibilities in their dealings with the administration. The charter will be opened for public comment on the ministry’s website. Makki and Charles Arbid, president of the Economic, Social and Environmental Council, agreed to institutionalize citizen surveys and conduct them annually in cooperation between the ministry and the council. The initiative is intended to strengthen public participation in assessing the performance of government administrations and restore trust in the state.
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