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Libyan Airlines attributed the chaos that occurred in the baggage claim area at Cairo Airport to the temporary transfer of flights from Terminal 1 to Terminal 3 due to maintenance work. This resulted in overcrowding and significant pressure inside the alternative terminal, affecting the baggage delivery process. The company's statement clarified that the responsibility for transporting and delivering luggage lies with the ground handling company managed by Cairo Airport. It also emphasized that the matter is being monitored and that measures are being taken to prevent a recurrence, with a commitment to safeguarding passengers' rights and the safety of their belongings. The terminal experienced a state of disorder, with baggage piling up, which impacted the organization of the delivery process. Passengers were called upon to demand improved services and hold those responsible accountable.
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