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Daily, subway users suffer from severe overcrowding inside the trains and the rapid closing of doors during peak hours, which prevents many, especially seniors, women, and children, from boarding before the trains depart. The high demand contributes to the repetition of these scenes, where boarding is prevented once the doors start closing, leaving many passengers on the platform despite their long wait. Citizens are calling for improved service through increasing the number of train cars, reducing wait times, and providing sufficient time for boarding and alighting to ensure safety and smoothness, in order to address the challenges caused by the growing number of users.
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