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Rise in Citizen Complaints Reaches 9958 in 2025
The 2025 report from the Mediator Institution showed a significant increase in the number of cases registered with the institution, reaching 9,958 files compared to 7,948 in 2024, representing a 25.29% rise. This growth reflects a higher demand for the institution's services and an increase in complaints or cases submitted, serving as an indicator of the development of oversight institutions and the strengthening of their role in handling emerging complaints.
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