هبة بريس
هبة بريس
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The article indicates that the management of regional companies providing multiple services in the sectors of water, electricity, and waste treatment shows variability in performance across different regions. While some regions demonstrate a good level of service delivery and effective handling of issues, others raise questions about the quality of services and the speed of response. It highlights the importance of performance evaluation and linking responsibility to actual results on the ground, with a focus on enhancing competencies and achieving high-quality services for citizens. The goal is to bring service levels closer across regions and ensure rapid responses to customer complaints, thereby strengthening the effectiveness and accountability of management.
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