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The Consumer Protection Authority in Dhofar concluded a training program titled "Creative Thinking and Reimagining Institutions in the Digital Transformation Era," aimed at developing innovative thinking skills among employees and enhancing institutional performance in the modern work environment. The program was presented by Dr. Ali bin Mohammed bin Hebis Al-Khuresi, who reviewed concepts of creative thinking and the importance of digital transformation in boosting efficiency, along with applying the design thinking methodology to improve services and organizational processes. The program seeks to prepare staff to proactively undertake digital and innovative initiatives and is part of the Authority’s efforts to achieve the goals of Oman Vision 2040 and improve the quality of consumer services.
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