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A national study showed that most Jordanians recognize the significant role of municipal work in their daily lives, with 82% believing that municipal services impact them to varying degrees. Additionally, 61% consider the municipalities primarily responsible for improving services. The survey also indicated that 51% rated the level of services in the past six months as good or excellent, noting a noticeable improvement in hygiene standards and field services quality. The results demonstrate broad support for local governance models, with 46% preferring that the entire municipal council be appointed, and 52% favoring the appointment of the municipal head by the government, compared to 44% who prefer direct election by citizens. Many respondents also emphasized the importance of separating powers between the elected council and the executive administration to enhance accountability and efficiency. The study’s findings underscore the need for reforms in local administration laws, focusing on improving service quality, responding effectively to citizens' complaints, and expanding the oversight and planning roles of municipal councils, with stronger support for government-appointed models to enhance governance and efficiency.
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