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The article discusses the Jordanian government's evaluation of artificial intelligence initiatives in the public sector, including employee training projects, curriculum development, and the launch of the digital voice assistant "Furaha." It indicates that there is noticeable activity in the field of AI applications; however, there is no integrated system that is measurable and accountable. The effectiveness and role of these initiatives in improving government performance, quality, and service delivery remain uncertain. The article also criticizes the absence of a clear national plan for integrating AI into education and the lack of details about the results of ongoing projects. It emphasizes the importance of reviewing actual achievements, ensuring transparency, safeguarding data, and addressing the digital divide between regions. Ultimately, the article highlights the need for clear steps to ensure that AI technologies serve as tools to reduce costs and enhance decision-making, rather than just digital interfaces with no tangible impact on government performance.
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