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وكالة صدى نيوز
Jerusalem Water Authority on Complaint Response Panel
The article covers the participation of the Jerusalem Municipality Water Authority in a roundtable aimed at strengthening an effective system for monitoring and responding to citizens' complaints. The meeting focused on improving mechanisms for receiving feedback and enhancing performance; the authority emphasized the need for integrated roles among institutions to increase the efficiency of services provided, and to leverage data to improve the speed and effectiveness of responses. This, in turn, helps to build trust and transparency with citizens.
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