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The article opens with the Palestinian National School of Administration launching a program titled "The Art and Skills of Etiquette and Protocol" for the directors of the Civil Affairs Authority, with the aim of developing official communication skills and institutional representation. The head of the school, Minister Musa Abu Zeid, emphasized the importance of the program in enhancing leadership and professional capabilities, especially when dealing with official situations and national-level meetings, highlighting the significance of investing in the development of national personnel. The program aims to elevate the professionalism of institutional representation and covers topics related to etiquette, protocol, and proper communication at official events. It is supervised by Dr. Saeed Titan.
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