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The article addresses criticisms from some individuals with disabilities regarding the services provided by Mowasalat company "Kuroo." They suffer from high transportation costs through its specially adapted vehicles, which can reach around 100 riyals per ride, in addition to waiting charges, creating a significant financial burden on them. They also confirmed that some new drivers lack accurate knowledge of Doha's areas, relying on navigation apps or asking passengers for assistance, which causes delays in arrival and increases the hardship for the elderly and people with disabilities. They called for a review of the service prices, a reduction in fees, improved driver efficiency, and the introduction of subsidized subscriptions to better support and empower this group and facilitate their integration into society.
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