Public Prosecution Launches Complaint Platform for Inmates
The Public Prosecution has introduced an electronic platform that allows detainees in correctional facilities to submit complaints, inquire about reports, and request services such as document or verdict photocopies, as well as financial requests like Refunds of bail. Detainees can use the platform in different languages through devices similar to ATMs, where they can speak to it verbally to translate their inquiries and have them directed to the appropriate Public Prosecution officers. This facilitates their legal procedures and shortens the processing time. The application aims to improve the efficiency and quality of services provided to detainees, enabling them to fully manage their interactions electronically after entering their personal information.
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