Primary Healthcare Corp Marks Customer Service Week
Primary Healthcare Institution celebrated Customer Service Week 2026, aimed at enhancing the quality of patients' experiences and improving healthcare services. The institution reviewed its efforts in handling complaints, which totaled 3,163 during the first half of the year, with a closure rate of 94% within 25 working days, along with 66 commendation notes highlighting positive experiences. The celebration emphasized the importance of caring for patients from the moment they arrive by improving response times and communication quality, with a focus on building trust through daily staff practices and reflecting an organizational culture based on listening and respect. This initiative is part of ongoing efforts to enhance the patient experience and achieve the goals of primary healthcare development through customer feedback and their satisfaction.
Notice: This Is an AI-Generated Summary
Comments (0)