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Microsoft’s cloud services suffered a widespread outage on November 13, 2026, affecting tens of thousands of users worldwide. The disruption hit Outlook and Microsoft 365, and also caused partial outages at the Microsoft Store and Copilot. The company said the issue began in the Americas before spreading to other regions. It was caused by a large number of servers going offline after failing automated health checks, which led to connection errors. Microsoft paused technical updates, rerouted traffic, and began bringing the affected servers back online and testing changes to restore services.
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