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Insurance Sector Complaint Index Monthly
The Insurance Authority has revealed the monthly complaint index for 2026, which measures the rate of complaints received from beneficiaries and holders of health insurance, vehicle, and domestic worker policies, per 10,000 insured individuals. The data showed disparities in complaint rates among different insurance products, reflecting the importance of improving complaint handling efficiency and the quality of services provided. This is part of the Authority's efforts to enhance transparency, protect customer rights, and develop the insurance sector in Saudi Arabia.
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