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المدينة
Riyadh Municipality Gains Customer Service Certification
The Riyadh Municipality has received the Saudi Quality Certificate for Beneficiary Service Centers (Hiyak) for the Madini Office and the 940 Call Center, after meeting the approved quality requirements and standards. This achievement is part of the Municipality’s efforts to improve the beneficiary experience, enhance response speed, and handle requests according to high-quality standards. The certificate was received by the General Supervisor of the Customer Experience Center, Majid Al-Daghfagh, during a ceremony organized by the Saudi Standards, Metrology and Quality Organization.
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