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Musaned platform clarified that the duration for recruiting domestic workers, according to the contract, does not exceed 90 days from the payment of costs and the start of the contract. It also confirmed the possibility of electronic contracting for people with disabilities through the Absher account or via recruitment offices. Additionally, it explained the steps for transferring worker services from one individual to another, which require the consent of both the worker and the new employer. Regarding the refund of canceled visa fees, the platform indicated that this process is subject to review by external government authorities and funds are refunded to the bank account after completing the procedures. Furthermore, Musaned launched a service for reporting worker unavailability to protect rights and enable appropriate action.
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