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صحيفة مكة
Civil Aviation Reports 2155 May Complaints
The Civil Aviation Authority released a report on complaint performance for May 2026, noting that the authority received 2,155 complaints from travelers regarding airlines. Saudi Airlines ranked as the least complained-about airline, with a rate of 43 complaints per 100,000 passengers, and 81% of complaints were resolved within the designated timeframe. Flynas ranked second, with a rate of 58 complaints and a 100% resolution rate, followed by Flyadeal, which had 90 complaints and a 99% resolution rate. Additionally, King Khalid International Airport had the fewest complaints, accounting for just 1%, with a total of 13 complaints and a 100% resolution rate.
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