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Hajj 1447 concludes with integrated guest services
The Ministry of Hajj and Umrah in Saudi Arabia successfully completed the 1447 AH Hajj season through an integrated system of services that aided pilgrims in performing their rituals smoothly from arrival to departure. This was achieved by utilizing an advanced digital platform, including the "Nusk" app, which recorded over 54 million interactions and engaged more than 1.3 million pilgrims. The services were supported by artificial intelligence technologies and coordinated efforts among various authorities to ensure an exceptional experience and to fulfill the objectives of Saudi Vision 2030 in enhancing service quality and improving the pilgrims' experience.
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