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The Municipality of Sanama Governorate in Jazan Region achieved advanced operational performance in handling municipal complaints during the first half of 2026. A total of 2,487 reports were received and managed efficiently, with a completion rate of 99.40% and a beneficiary satisfaction rate of 94.86%. These results are the outcome of ongoing development and improvement efforts in the customer service system and applications such as "Baladi," which have led to enhanced response times and improved quality of municipal services in the area.
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