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The General Authority for the Affairs of the Two Holy Mosques has launched an electronic service that allows visitors to the Grand Mosque to track crowd density in the Tawaf and Sa’i areas in real-time. This aims to help them choose the less crowded routes and facilitate a smoother performance of Hajj and Umrah rituals. The service provides continuously updated live indicators of crowd levels and offers smart tools to support crowd management and enhance service quality for visitors and pilgrims, with the goal of improving movement flow inside the mosque. The authority has also called on beneficiaries to use QR codes to access the updated data.
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