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Jewelry accounts for 14% of retail in the Kingdom
The report from the National Retail Academy indicates that the jewelry and watch market accounts for approximately 14% of the total retail sector in the kingdom. It faces several major challenges that impact its growth and competitiveness. These include low productivity due to a lack of qualified local skills, high employee turnover rates among sales staff, as well as gaps in regulatory compliance and documentation. Additionally, there is a shortage of specialized expertise in risk management and precise product evaluation. The sector also suffers from a scarcity of technical skills in jewelry and watch inspection, inconsistencies between pricing data and product tags, which exert pressure on operational performance. Consequently, a restructuring of skills is necessary to enhance compliance and excel in service delivery.
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