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Governance of AI in Complaints
The Chairman of the Board of Grievances, Dr. Ali bin Ahmed Al-Ahidhib, confirmed that the Board is fully prepared to implement artificial intelligence through governance of technologies and improvement of judicial knowledge data, with the goal of enhancing leadership and achieving a sustainable impact in serving beneficiaries. The Higher Committee for the Board of Grievances System 2030 discussed progress toward the targeted objectives and approved the priorities for the upcoming phase, along with forming a committee to develop judicial procedures. The "Board of Grievances 2030" project aims to elevate the Board's leadership regionally and internationally and improve the beneficiary experience through technical innovations.
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