23 Hrs
Source:
المدينة
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Hajj Ministry Launches 24/7 Care Centers
Nesk Care Centers affiliated with the Ministry of Hajj and Umrah provide comprehensive services to the pilgrims during the Hajj season. These services include guidance, directions, addressing inquiries and complaints, assisting with missing persons cases, and supporting the use of the 'Nesk' and 'Tawakkalna' applications. The centers operate in Mecca, Medina, Jeddah, and the Sacred Mountains, offering over 600,000 services during the 1447 AH Hajj season through 41 centers staffed by multilingual personnel and in collaboration with government agencies and the private sector. Through these initiatives, the ministry aims to enhance the quality of service for pilgrims, develop operational capabilities, and achieve the goals of Saudi Vision 2030.
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