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Hotel classification is based on global standards that include service quality, facility standards, safety, and sustainability. It is used to determine the level of hospitality, ranging from one star to five stars or more. The classification considers factors such as the hotel's location, building design, cleanliness, quality of amenities, staff efficiency, and modern digital technologies, in addition to environmental standards and accessibility for people with disabilities. National tourism authorities or independent organizations manage the classification process, and the results are relied upon to improve hospitality quality and enhance competitiveness within the tourism sector.
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