Haifa Al-Qaseer releases "Work Protocols"
Recently published is the book titled “Workplace Etiquette and Protocol – From Individual Behavior to Organizational Culture” by author Heifa Mohamed AlQasir. The book aims to build a professional organizational culture that combines professional conduct with organizational values in modern work environments, while also considering the cultural and religious specificities of Saudi Arabia and the Gulf region. The book emphasizes the importance of etiquette and protocol as a professional language that reflects self-respect and institutional respect. It provides a practical guide covering concepts such as self-introduction, stress and conflict management, meeting organization, and digital communication essentials, in addition to training policies and correcting common mistakes. Based on the author's extensive experience, the book includes case studies and practical scenarios to promote a professional organizational culture.
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