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The book "Workplace Etiquette and Protocol – From Individual Behavior to Organizational Culture" by author Hifaa Mohammed Al-Qasir has been published. It is a comprehensive guide aimed at fostering a professional organizational culture that aligns with religious and social values within the Saudi and Gulf environment. The book focuses on developing communication skills, first impressions, conflict management, and the use of technology at work. It emphasizes the importance of respect and professional conduct, which reflect the organization's image and enhance its corporate culture. The book is divided into nine sections covering etiquette fundamentals, handling difficult situations, meetings, open-plan offices, digital communication, and protocol leadership. It also includes case studies and common mistakes to enable professionals to effectively apply these values.
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