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The National Center for Non-Profit Sector Development has approved the formation of the Board of Directors for the Customer Experience Society for the second term, headed by Engineer Abdullah Al-Ghamdi. The Society was established in 2022 and has since successfully launched distinctive initiatives such as the "Saudi Customer Experience Award" and the "Global Customer Experience Forum," in addition to organizing forums, training programs, and expanding its activities across all parts of the Kingdom. The new board aims to develop initiatives, qualify national talents, and strengthen partnerships in line with Saudi Vision 2030, with the goal of elevating the Kingdom's position as a leading regional hub in customer experience.
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