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The Ministry of Hajj and Umrah in Saudi Arabia announced the results of the evaluation of companies serving the guests of Ar-Rahman for the 1447 Hajj season, with the goal of improving service quality and increasing transparency. The evaluation covered companies contracted with Hajj affairs offices and organizers involved in the Direct Hajj Model. Performance was categorized into three levels: Excellent, Very Good, and Good. The assessment was based on compliance standards and performance quality and is conducted annually, with reviews of any objections to ensure fairness and accuracy. The publication of these results aims to motivate companies to enhance their performance and adopt best practices, reaffirming the Ministry's commitment to developing the Hajj services system.
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