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The article emphasizes that leadership flexibility is an effective tool when used correctly. However, when rights and official procedures are transformed into personal favors linked to the manager in an unclear manner, it can lead employees to feel indebted rather than protected by systemically upheld rights. It stresses that true leadership is measured by how such flexibility is practiced, not by how often a leader demonstrates understanding. Sustainable organizations are built on a system that safeguards everyone's rights and fosters trust and justice, rather than relying on personal relationships or favoritism.
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