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Pilgrimage companies' compliance and service quality
The Saudi Ministry of Hajj and Umrah announced the results of the evaluation of companies providing services for Hajj pilgrims for the 1447 AH season, aiming to improve the quality of services offered and ensure transparency. Companies have been classified into three categories: outstanding performance, very good performance, and good performance, based on standards that include compliance and quality. The results are updated annually, and objections are reviewed to guarantee fairness. This evaluation aims to enhance compliance and motivate companies to improve their performance, ensuring better services for the guests of the Almighty in upcoming seasons.
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