Commerce Sets 14-Day Spare Parts Deadline
The Saudi Ministry of Commerce has confirmed that car dealerships are obligated to provide consumable spare parts promptly and continuously, with a maximum of 14 days to supply rare parts. If the dealer delays for more than 14 days, the consumer has the right to file an official report through the "Tijari Complaint" app to protect their rights and address any violations. The ministry emphasized the importance of adhering to these specified timeframes and enabling consumers to verify the validity of discounts offered in the market by scanning the QR code on the licenses.
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