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مباشر
Digital Govt Authority Releases 2026 Maturity Index
The Saudi Digital Government Authority announced the results of the 2026 Digital Experience Maturity Index, which achieved an "Advanced" level with a score of 87.06%. The report showed that the number of covered digital platforms increased to 59 compared to 50 in the previous year, with the participation of over 805,500 users in evaluating the user experience. The results highlight improvements in the quality of digital services, with a focus on inclusivity and ease of access for the community, including people with disabilities and senior citizens. Notably, the "Absher" and "Etimad" platforms achieved the highest satisfaction rates. This progress reaffirms the Kingdom’s commitment to achieving the goals of Saudi Vision 2030 and enhancing its position in digital government worldwide.
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