Saudi Airlines sees fewest July complaints
Saudi Airlines topped the list of the least complained-about airlines in July 2026, recording an average of 24 complaints per 100,000 passengers and resolving 97% of those complaints, according to the General Authority of Civil Aviation report. Other airlines such as flynas, Saudi Gulf Airlines, and Adil Airlines followed with higher complaint rates, but they addressed all or nearly all of the complaints filed. At the airport level, King Khalid International Airport, along with others like King Abdullah International Airport and Bisha Airport, achieved the highest performance rates in receiving and resolving complaints through consistent efforts to improve passenger services. The authority's purpose in releasing the report is to promote transparency, encourage competition, and enhance the quality of services provided to travelers.
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