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The article focuses on the service challenges faced by the Al-Buraiman Al-Shaabi neighborhood in Jeddah, including the deteriorating condition of roads, the spread of potholes and debris, poor lighting, and visual distortions, despite residents having previously submitted reports that were not effectively addressed. It also highlights that residents are suffering from infrastructure decline, lack of ongoing maintenance, and the need to strengthen oversight of food activities and restaurants to ensure cleanliness and food safety. The efforts by the government, through Jeddah Municipality, emphasize the importance of using the "Baladi" app, improving the accuracy of reports, and utilizing modern technologies in oversight procedures to enhance the performance of relevant authorities. The goal is to improve service quality and elevate safety and cleanliness standards in the neighborhood.
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