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July Airline and Airport Complaints
The General Authority of Civil Aviation in Saudi Arabia issued a report detailing the performance of airlines and airports for July 2026. The authority registered 1,718 complaints against airlines and 153 complaints against airports, with the aim of enhancing and improving the quality of services provided to travelers. Saudia Airlines had the lowest complaint rate, with 24 complaints per 100,000 passengers, and a resolution rate of 97%. It was followed by Flynas, Riyadh Airlines, and Adil Airlines, with resolution rates reaching 100% and 98%. Additionally, King Khalid Airport received the fewest complaints, accounting for 1% among airports handling over 6 million passengers annually. King Abdullah Airport and Bisha Airport had the lowest complaint rates among airports with fewer than 6 million passengers, with a resolution rate of 100%.
Notice: This Is an AI-Generated Summary
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