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The Social Development Bank reviews its strategies in digital transformation and the employment of artificial intelligence to enhance operational efficiency and provide a smart experience for beneficiaries, in line with Vision 2030. The bank is working on programs ranging from qualification to strategic leadership in artificial intelligence, with over 200,000 monthly engagement interactions and addressing challenges for ten thousand clients. Additionally, the bank aims to develop a two-year roadmap that includes more than 20 innovative models to strengthen digital services.
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