20 Hrs
Source:
المدينة
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AI Improvements for Hajj Services
The Saudi Ministry of Hajj and Umrah utilizes artificial intelligence and data analytics to enhance the services provided to pilgrims. These technologies are employed in planning, managing movement, and facilitating transportation during the Hajj season, allowing pilgrims to perform their rituals easily and safely. This is achieved through solutions such as the "Nusk AI" service, which provides multilingual guidance and responds to user inquiries, as well as the "Digital Mutawif" service, which assists pilgrims during their rituals. Additionally, the ministry relies on advanced analytics to predict arrival and departure times and analyze crowd movements, aiming to improve traffic efficiency, make the pilgrimage smoother, and offer a smarter, more proactive experience.
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