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The Ministry of Hajj and Umrah continues to implement artificial intelligence technologies to enhance services for the Guests of the Most Merciful. It utilizes predictive analytics to identify pilgrims' behavior patterns and to anticipate their arrival and departure times as well as their durations of stay, thereby improving operational readiness and reducing congestion. Additionally, the "Nusk AI" platforms provide information and guidance in over 180 languages and assist in selecting Tawaf and Sa'i routes digitally, recording more than two million uses in the past month. This aims to improve service quality and ensure a smoother experience for the Guests of the Most Merciful.
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