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Source:
الوطن
Electronic Checks Cut Insurance Complaints
The General Insurance Authority released a beneficiary complaint index for August 2026, showing variations in complaint rates among different insurance products. There was a decrease in complaints following the electronic linking with two companies as part of the first phase of the complaint management project. Currently, the results are being evaluated to complete the integration with the remaining companies, with the aim of improving service quality and supporting more informed insurance decision-making.
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